About Us: Simple Mortgage Solutions

Your Home, Your Journey, Your Mortgage - Tailored Solutions Every Step of the Way

WHO WE ARE

At Simple Mortgage Solutions, we believe that every homeowner’s journey is unique, and so should their mortgage experience. We specialize in creating customized and tailored mortgage solutions that align with your financial goals and dreams. Whether you’re purchasing your first home, refinancing for better terms, or unlocking the equity in your property, our team is dedicated to providing a seamless, transparent, and personalized process.

Our mission is simple: to help you navigate the complexities of the mortgage industry with ease and confidence. By combining expert knowledge, innovative tools, and an unwavering commitment to customer service, we strive to make home financing a straightforward and rewarding experience.

WHY CHOOSE SIMPLE MORTGAGE SOLUTIONS

Tailored Solutions: We don’t believe in one-size-fits-all. Our team works closely with you to craft mortgage options that fit your unique needs.
Expert Guidance: With years of experience, we stay ahead of market trends to ensure you get the best possible terms.
Customer-First Approach: At the heart of everything we do is a dedication to providing exceptional service and building lasting relationships.

Tim Allen

NMLS #1526477

Tim is the President of Simple Mortgage Solutions LLC and brings over 30 years of experience in the mortgage industry. Licensed in Florida, Louisiana, Mississippi, and Tennessee, Tim has spent his professional career helping individuals achieve their homeownership goals and building successful mortgage teams.

His extensive background includes loan origination in retail as a loan officer and branch manager, as well as leadership roles in wholesale and correspondent lending as an account executive, territory manager, and national sales leader. Tim’s vast knowledge and dedication to the industry have allowed him to grow teams, streamline processes, and guide countless clients through the mortgage process with confidence.

At Simple Mortgage Solutions, Tim’s leadership reflects his passion for delivering tailored mortgage solutions and ensuring an exceptional client experience.

Madison Gravatt

NMLS #2522290

Madison is a seasoned mortgage professional based in the vibrant Knoxville area, bringing years of experience as both a loan processor and loan officer. Her passion lies in helping individuals and families achieve their dreams of homeownership while securing the best rates and financing solutions available in the market.

Madison is dedicated to providing personalized attention and guidance, ensuring every client has a smooth and successful experience, whether they’re first-time homebuyers, refinancing, or searching for their dream home.

When she’s not working diligently for her clients, Madison enjoys spending quality time with her husband and their new baby, who brings immense joy and fulfillment to her life.

Phillip Brock

NMLS #1500161

Phillip joined Simple Mortgage Solutions in August 2022 and officially earned his Mortgage Loan Originator (MLO) license in January 2023. Bringing experience from a major northern lender, Phillip has spent the past few years processing loans and assisting borrowers on their path to homeownership. His attention to detail and commitment to client success make him a valuable addition to our team.

Now settled in Knoxville with his wife, Phillip is embracing all that East Tennessee has to offer. He is excited to continue helping clients navigate the mortgage process and achieve their dream of homeownership with confidence and ease.

Scott Burns

NMLS #2372896

Scott Burns is a highly experienced investment lending specialist with over 20 years in the mortgage industry. He is widely recognized throughout Southeast Tennessee and the Great Smoky Mountains for his expertise in serving real estate investors, particularly those focused on short-term rentals (STRs) and complex financing scenarios.

Scott offers a comprehensive range of loan solutions, including fix-and-flip financing, DSCR loans, Non-QM programs, development and builder loans, and conventional investment property loans. His strong problem-solving ability and deep understanding of underwriting guidelines have earned him the nickname “Loan Wizard,” reflecting his consistent success in structuring and closing challenging transactions.

Known for his professionalism, market knowledge, and results-driven approach, Scott is a trusted partner to both first-time and seasoned investors. He brings valuable insight into key markets such as Gatlinburg, Pigeon Forge, Sevierville, and Knoxville, helping clients secure financing solutions that align with their investment strategies and long-term goals.

Mason Markarian

NMLS #266861

Mason is a mortgage loan originator that specializes in commercial lending. Mason

works in residential, equipment, and business finance as well. Prior to the mortgage industry, Mason worked as a registered behavior therapist for children and young

adults. Mason reapplies his skillset from his mental health background into his relationships with clients and colleagues alike.

Mason enjoys his free time at the gym, playing drums, learning new things, and spending time with his friends. Mason prides himself on his ability to work effectively with others, put clients first, and always be open to new ways of thinking and methodologies.

Mercy Calace

Residential Loan Processor

Mercy Calace is a seasoned Residential Loan Processor with over 20 years of experience in banking and mortgage lending. She is recognized for maintaining top processor status through exceptional pipeline management, condition clearing, and proactive client communication. Mercy specializes in complex loan structures with precision and compliance, holding certifications in TRID, RESPA, TILA, HMDA, and ECOA. Her expertise spans FHA, VA, Fannie Mae, Freddie Mac, Non-QM, Jumbo, and investor programs. She is bilingual in Spanish, allowing her to assist a diverse range of clients effectively.

Outside of work, Mercy enjoys spending time with her children, traveling, listening to podcasts, and savoring a good cup of coffee

Cole Vaden

NMLS#1570733

I am an enthusiastic new member of the mortgage industry, dedicated to helping individuals and families achieve their homeownership goals. Raised in the Seymour area, I am focused on building my business by providing excellent customer service and expert guidance to my clients throughout the mortgage process.

Outside of my professional life, I am passionate about fitness and enjoy staying active. I also love spending time outdoors, especially walking my dog, Nova, which helps me stay grounded and energized.

As I grow in my career, I am committed to continuous learning and developing lasting relationships within the Knoxville community. My goal is to offer personalized mortgage solutions that meet the unique needs of each client, and I look forward to contributing to the success and growth of the local housing market.

Michael Wendt

NMLS #375268

Michael was born and raised in Albuquerque, NM where he attended the University of New Mexico. Michael began his finance career immediately after graduating college. His journey took him to Colorado where he worked as a mortgage servicer during the financial crisis of 2008 to 2009. After working as a mortgage servicer, he transitioned back into a loan originator role, which is what he has been doing successfully since 2017.

When Michael is not helping people own their dream home or utilizing their equity, you can find him exploring the mountains and making memories with his amazing family.

Chuck Broome

Loan Processing

Chuck brings over 12 years of in-depth mortgage lending experience to the team at Simple Mortgage Solutions. Throughout his diverse career, Chuck has honed his expertise across multiple key areas of the mortgage process.

As a loan officer, Chuck developed a deep understanding of customer needs and the complexities of mortgage lending. His experience in underwriting has equipped him with advanced loan analysis and risk assessment skills, ensuring borrowers receive the most suitable financing options. Additionally, his background in processing management enables him to keep mortgage applications moving efficiently from start to finish.

Chuck’s extensive knowledge and commitment to excellence make him a trusted advisor for clients navigating the mortgage process. Whether you’re purchasing a new home or refinancing, Chuck is here to provide expert guidance every step of the way.

Stefanie Robinson

Stefanie brings over a decade of experience in the mortgage industry, with comprehensive knowledge spanning from initial loan inquiries to servicing and final closings. Her career began with a humble internship, which quickly ignited a deep interest in the complexities of mortgage lending. Since then, she has become well-versed in every stage of the process, playing a vital role in guiding clients on their journey to homeownership.

Her passion for helping others is evident in every detail of her work—through her strong communication skills, meticulous attention to detail, and unwavering commitment to making a positive impact. Stefanie approaches her role with a genuine dedication to service, understanding the significance of each transaction in her clients’ lives.

When she’s not immersed in her work, Stefanie enjoys painting, attending live concerts, and escaping to the coast to breathe in the ocean air. Grounded in core values of integrity, optimism, and perseverance, Stefanie credits her greatest motivation to the love and support of her family. A proud Knoxville native and enthusiastic Tennessee Volunteers fan, her home is filled with orange pride—especially on fall Saturdays—shared with her husband, three daughters, and two dogs.

Stefanie’s blend of industry expertise, heartfelt purpose, and personal drive makes her a valuable asset to the Simple Mortgage Solutions team.

Yanitza Ramos

Marketing Manager

Yanitza Ramos is the Marketing Manager, bringing creativity, strategy, and energy to the team. Proudly Puerto Rican and bilingual, she blends her passion for social media with hands-on support as a Loan Officer Assistant. With a love for writing and music, Yanitza brings a creative edge to everything she does—always focused on elevating the brand, supporting her team, and delivering impactful results.

Ashlee

Loan Officer Assistant

Ashlee is a Loan Officer Assistant and Short Term Investor Specialist who helps keep the mortgage process running smoothly from start to finish. She works closely with borrowers and her team to make sure everything stays organized, on track, and as stress-free as possible.

With a background in title and lending, Ashlee understands the process from multiple angles and knows how important clear communication and quick responses are. She’s all about keeping clients informed, answering questions, and making the process feel simple and manageable.

Outside of work, she’s a busy mom of two who loves spending time outdoors—and never says no to pizza. Her goal is to make every client feel confident and taken care of throughout their home financing journey.

How Happy Are Our Customers?

Thank you for choosing us. We are dedicated to helping you achieve your homeownership goals with personalized service and expert guidance. For more information or assistance, feel free to reach out to us anytime!