Terms of Service

1. SMS Messaging Terms & Compliance

Program Description: Simple Mortgage Solutions, LLC sends text messages to customers who have explicitly opted in to receive SMS notifications. Messages include appointment reminders, loan milestone alerts, service notifications, and loan officer communications.

Marketing and non-marketing consent use separate checkboxes that are never pre-selected. You may submit forms without selecting SMS consent.

Cancellation Instructions: Text STOP to (865) 205-2978 to cancel at any time. Upon sending STOP, you will receive a single confirmation SMS and no further text messages.

Support Information: Reply HELP to any text message or email hello@simplemortgageonline.com or call (865) 205-2978.

Message & Data Rates: Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

2. General Terms

This website is owned and operated by Simple Mortgage Solutions, LLC. By using this Site, you agree to be bound by these Terms of Service and our Privacy Policy.

All loan programs, interest rates, and pre-approval offers are subject to underwriting approval, property appraisal, credit verification, and state licensing guidelines.

3. Intellectual Property

All content on this site—including text, graphics, logos, images, calculators, and design layouts—is the property of Simple Mortgage Solutions, LLC and protected by U.S. copyright laws.

4. Governing Law

These Terms of Service are governed by the laws of the State of Tennessee. Any dispute shall be resolved exclusively through courts located in Knox County, TN.